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Silkies.co.uk
Privacy Policy Statement
At Silkies.co.uk we regard our
customers' privacy as one of our most important values, and we are committed
to protecting your privacy whenever you use Silkies.co.uk. We
sincerely believe that our Privacy Policy will give you utmost confidence
that your privacy is protected 24 hours a day, 7 days a week, 365 days
a year.
How
do we protect your privacy?
1. Your Personal Information.
Whenever you visit our Website, we will
recognize you only by your domain name, never your e-mail address (if
possible). When you visit us, it is often necessary for us to collect
certain information about you -- such as your domain name ... the specific
pages you access or visit ... and any information you voluntarily give
us, such as survey information and/or site registrations.
We will collect your e-mail address
only if and when you specifically and knowingly give us that information.
We do maintain a list of the e-mail addresses our customers provide
only so we can provide customer service. If you wish to have your name
removed from our e-mail list, e-mail us at: comments@Silkies.co.uk, and be sure to include your HCI account number.
... write to us at Customer
Service, PO Box 288, Liverpool, L70 8AL
... or call us at 0870-043-4295.
If you supply us with your postal address
on line, you may receive additional mailings from us to that address
introducing our new products, offering different or improved products,
or informing you about upcoming sales of new or existing products.
If you supply us with your telephone
number on line, you may receive a telephone call from us regarding
any order you may place with us. You may also receive telephone calls
from us regarding new products or information about upcoming special
sales of existing products.
If you do not wish to receive mailings
to your postal address or telephone calls, please e-mail us at: comments@Silkies.co.uk, and be sure to include your HCI account number.
... write to us at Customer
Service, PO Box 288, Liverpool, L70 8AL
... or call us at 0870-043-4295.
Be sure to give us your complete address and telephone number so we can
eliminate your name from any list we may use and/or share with other companies
in the future.
2. Mailing Lists and Third Parties.
From time to time, we may release customer
details, under highly controlled circumstances, to other reputable companies
whose products and services we think you might enjoy. If you would like
us to put your name on our do-not-share list, simply send us
an e-mail to comments@Silkies.co.uk
and we will remove your name from any lists we may make available to
other companies. Be sure to include your HCI account number when you
make this request. And, if you use more than one e-mail address to shop
with us, be sure to send this message from each e-mail address you use.
We may provide aggregate statistics about
our customers, our sales, our traffic patterns and related site information
to reputable third parties. But be assured that we will never disclose
any personally identifying information. Again, if you would want your
name on our do-not-share list, send an e-mail to comments@Silkies.co.uk,
or write to us at PO Box 288, Liverpool, L70 8AL and
be sure to include your HCI account number.
3. Your Purchase(s) Information.
When you order a product from Hosiery Corporation
International at Silkies.co.uk or by mail, we need to know your
name and complete mailing address. We may also need your e-mail address,
telephone number and credit card number and expiry date. This allows
us to process and fulfill your orders as soon as possible and to notify
you of your order status whenever you request it.
We will also collect certain data on your
specific purchases. This information enables us to evaluate your reaction
to the content, layout and the products we offer and to improve our
Website periodically. We can also use this information to personalize
your shopping experience by offering you products especially tailored
to your needs and wants. We will never disclose this information or
share it with any third party, if you tell us not to by emailing us
at comments@Silkies.co.uk.
4. Credit Card Transactions.
If you use a credit card to make a purchase
or join our programme, the transaction and your credit card number and
expiry date are stored on our secure server for archival purposes only.
We will never disclose any of this information to any third party.
5. "Cookies."
"Cookies" are small pieces of
information that are stored by your browser on your computer's hard
drive. Our cookies contain personally identifying information to allow
us to serve you better now and in the future. This information is used
only by HCI to evaluate the effectiveness of our Website and is not
for sale or distribution. Most Web browsers automatically accept cookies,
but you can usually set your browser to notify you when you receive
a cookie, giving you a chance to decide if you want to accept it or
not. However, cookies must be enabled for you to access our Website.
How does our Privacy Policy Work?
1. State-of-the-Art Technology.
When you place an order or access your
account information, we use a state-of-the-art secure server to keep
all your personal information -- including your billing and purchase
information -- as secure as possible. The secure server software (SSL)
encrypts all information you input before it is sent to us. Furthermore,
all of the customer data we collect is protected against unauthorized
access. We have put this privacy protection control system in place
to help ensure that your personal data remain safe and private.
2. Your Consent.
By using our Website, you consent to the
collection and use of this information by Silkies.co.uk [unless
you notify us in accordance with the procedures set out above]. If we
decide to change our Privacy Policy, we will post those changes on this
page so that you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it. If you have
any comments or suggestions to improve our site, please send an e-mail
to: comments@Silkies.co.uk,
or write to us at PO Box 288, Liverpool, L70 8AL and
be sure to include your HCI account number.
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